dhx88 Responsible Gaming —
Keep the fun, keep the control
dhx88 believes gaming should be a form of entertainment — not a source of stress or problems. Our responsible gaming policy helps keep you safe and in control.
What is Responsible Gaming?
When online betting and casino gaming goes beyond entertainment and becomes a habit or addiction, it can have a negative impact on personal, family, and financial life. dhx88 wants every user to play consciously, within their own budget and time.
Responsible gaming means you decide how long to play, how much money to spend, and when to take a break. Our platform gives you the opportunity and tools to always stay in control.
We believe the enjoyment of gaming is sustainable only when it happens within a safe and healthy framework. That is why at dhx88, we do not just provide entertainment — we also take responsibility for your protection.
- For users aged 21 and above only
- Play within your own budget, never with borrowed money
- Stop chasing losses to recover money you have lost
- Do not treat gaming as a source of income
- Take regular breaks and track your time
Important Warning
Gaming is entertainment only — not a way to earn a living. If you feel that gaming is affecting your daily life, relationships, or financial situation, seek help immediately. Our support team is with you 24/7.
Our Protection Tools
Deposit Limit
Set a limit on how much you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Increasing the limit requires a waiting period.
Time-Out Break
If you want to take a break for a while, you can set a time-out from 24 hours up to 30 days. During this period, your account will be completely inactive.
Self-Exclusion
For a long-term break, you can exclude yourself from the platform entirely. The account cannot be reactivated during the self-exclusion period.
Session Time Limit
Set a limit on how long you play in one sitting. When the set time is up, you will be notified automatically and the session will end.
Gaming History
View all your bets, wins and losses, and deposit history. This information will help you understand your spending patterns and make informed decisions.
Support Assistance
For any concern about gaming, contact us via 24/7 live chat or email. Our team is ready to assist you in Bengali.
21+ Age Policy
dhx88 strictly prohibits gaming services for anyone under 21 years of age. Age is verified at registration and additional identification may be requested if necessary.
If you suspect that an underage person is using your account, notify our support team immediately. You can use parental control software on any device to block underage access to this service.
- Age verification is mandatory at registration
- Suspicious accounts are suspended immediately
- Guidance and support are available for parents
Keep Your Family Safe
Use software on your device that can filter content for minors. Never share your account password and always log out at the end of a session. Protecting the younger members of your family is a responsibility we all share.
How to Recognize Problematic Gaming
If any one or more of the signs below appear in you, it may be an indication of a problem. Evaluate yourself honestly.
Financial Signs
- Spending more than your own budget
- Placing larger bets to recover money you have lost
- Taking loans or borrowing money for gaming
- Using money meant for bills to play
Behavioural Signs
- Playing longer than planned
- Hiding gaming from family or friends
- Being unable to stop playing
- Difficulty concentrating on work or studies
Psychological Signs
- Feeling restless or irritable when not playing
- Getting upset or angry when you lose
- Thinking about gaming constantly
- Feelings of anxiety or depression
Social Signs
- Growing distant from family and friends
- Avoiding social responsibilities
- Being dishonest about gaming
- Deteriorating relationships with loved ones
How to Set Limits & Protections
Log In to Your Account
Log in to your account at dhx88 and go to the "Account Settings" section.
Open the Responsible Gaming menu
Select the "Responsible Gaming" option.
Choose the tool you prefer
Select whichever you need — deposit limit, time-out, or self-exclusion.
Confirm
Confirm the limit or break. Changes will take effect immediately.
If you run into any issue or need help changing settings, contact us via live chat or at [email protected]. We are ready to help 24/7.
Need Help?
A gaming problem is a real health issue and there is nothing to be ashamed of. Asking for help is the first courageous step. dhx88's support team is ready to assist you without judgment.
If you are not comfortable speaking directly with us, talk to a family member or a trusted friend. You can also seek help from a professional counsellor.
Contact Us
Get instant support through live chat — 24/7, in Bengali and English.
Email: [email protected]
Our support team can assist you with the following:
- Setting or lowering deposit limits
- Placing an immediate time-out on your account
- Starting the self-exclusion process
- Providing a report of gaming history and spending
- Offering confidential advice on any concern
- Issuing alerts on suspicious account activity
Enjoy dhx88 Safely
Play responsibly, win with enjoyment. Discover our games and offers.