dhx88 Platform Terms & Conditions
Please read these terms carefully before creating an account or using any service on dhx88 — they define your rights and responsibilities.
Introduction & Acceptance
These Terms and Conditions ("Terms") apply to the dhx88 platform website, mobile interface, and all related services. By browsing the website, registering an account, or using any service, you confirm that you have read, understood, and accepted these Terms in full.
dhx88 reserves the right to amend these Terms at any time. Continued use of the platform after changes take effect will be considered acceptance of the updated Terms. We therefore recommend visiting this page regularly.
If anything in these Terms is unclear, please contact our support team for assistance.
Account Eligibility & Registration
1.1 Age Requirement
dhx88 services are available only to users aged 21 and above. Minors are strictly prohibited from creating an account or participating in any betting activity on this platform. We may request valid documentation to verify age when in doubt.
1.2 One Account Per Person
Each individual may operate only one account. If multiple accounts belonging to the same person are detected, dhx88 reserves the right to suspend or close those accounts, and any bonuses or winnings from that period may be forfeited.
1.3 Accuracy of Information
All information provided at registration must be accurate, complete, and up to date. Operating an account with false information constitutes a breach of these Terms and may result in the account being closed at any time.
1.4 Account Security
You are solely responsible for keeping your username and password confidential. Allowing third parties to access your account is strictly prohibited. dhx88 is not liable for any unauthorised use of your account.
Deposit & Withdrawal Policy
2.1 Minimum Amounts
The minimum deposit amount for each payment method is ৳300. The minimum withdrawal amount is ৳800. Any transaction request below these thresholds will not be processed.
2.2 Accepted Payment Methods
dhx88 supports the following payment methods:
- bKash — Mobile Banking
- Nagad — Mobile Banking
- Rocket — Mobile Banking
- Upay — Mobile Wallet
- Bank Transfer — Major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank
2.3 Withdrawal Processing Time
Withdrawal requests are generally completed within 30 minutes to 3 hours. However, this timeframe may extend in cases of identity verification or technical issues.
2.4 Sole Ownership Requirement
Payment accounts used for both deposits and withdrawals must be registered in the user's own name. Transactions through third-party accounts are not permitted.
All financial transactions are secured by SSL encryption. We are committed to ensuring fair play.
Bonuses & Promotional Offers
3.1 Welcome Bonus
New members receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 adds ৳1,000 in bonus, bringing the total balance to ৳2,000. Depositing ৳42,000 or more activates the maximum bonus of ৳20,000, bringing the total to ৳62,000.
3.2 Wagering Requirement
The wagering requirement for the welcome bonus is 20x — applied to the bonus amount only. Example: ৳1,000 bonus × 20 = ৳20,000 must be wagered before winnings earned from the bonus can be withdrawn.
3.3 Bonus Terms of Use
- The bonus can only be claimed once.
- Bonus funds cannot be withdrawn directly — they become withdrawable only after the specified wagering requirement is met.
- While a bonus is active, deposited funds and bonus funds are tracked separately.
- If the bonus conditions are not met, the bonus portion may be automatically deducted at the time of withdrawal.
- dhx88 reserves the right to change or cancel any promotion without prior notice.
3.4 VIP Cashback
The VIP program has four tiers: Bronze — up to 0.3% weekly cashback; Silver — up to 0.6%; Gold — up to 0.9%; Platinum — up to 1.2%. Cashback amounts are determined by tier level, and the criteria for moving to a higher tier depend on sustained activity.
Betting & Gaming Rules
4.1 General Betting Policy
Betting on dhx88 is conducted entirely at the user's own judgment and responsibility. The platform ensures a safe and fair environment but does not guarantee any specific outcome.
4.2 Bet Cancellation & Modification
Once confirmed, bets generally cannot be cancelled or modified. In cases of technical error or event cancellation, dhx88 reserves the right to void the bet and return the full stake.
4.3 Sports Betting
Betting is available on popular sports including cricket, football, and kabaddi. Market types, live betting options, and conditions may vary by event. Please refer to the relevant page for details.
4.4 Fraudulent Activity Is Prohibited
The use of bots, automated software, matched betting, or any form of fraudulent strategy is strictly prohibited. If such activity is detected, the account will be permanently closed and funds may be forfeited.
4.5 Casino Games
Participation in slots, live casino, blackjack, and other casino games is subject to these Terms. The specific rules for each game are available in the game interface. The game provider's own terms and conditions may also apply.
Account Suspension & Closure
5.1 dhx88's Rights
dhx88 may immediately suspend or close any account under the following circumstances:
- Breach of any clause in these Terms
- Provision of false or misleading information
- Detection of fraudulent or unusual activity
- Operation of multiple accounts
- Suspicion of money laundering or other illegal activity
5.2 Closure at User Request
You may request to close your account at any time. Contact the support team and the account will be closed after all pending transactions have been settled.
5.3 Settlement of Funds
In the event of account closure due to a breach of Terms, any bonus balance will be forfeited. However, the principal amount regularly deposited is generally returned, unless an investigation is ongoing.
Intellectual Property & Copyright
All content on the dhx88 platform — logos, designs, graphics, text, software code, and other elements — is protected as the intellectual property of dhx88. Any reproduction, distribution, or commercial use of this content without prior authorisation is strictly prohibited.
Content from third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Microgaming, NetEnt, and Ezugi is protected under their respective copyrights.
Privacy & Data Protection
The collection, storage, and use of users' personal data is governed by the dhx88 Privacy Policy. We use industry-standard SSL encryption technology to protect your data.
We do not sell user data to third parties. However, data may be shared with selected partners to fulfil legal obligations, prevent fraud, or provide technical services. For more details, please read our Privacy Policy.
Responsible Gaming
dhx88 places responsible gaming as its highest priority. We believe entertainment should always remain within safe limits.
- Avoid betting beyond your means.
- Avoid the tendency to place more bets in an attempt to recover losses.
- If needed, set limits on your account or make use of the self-exclusion option.
- Only users aged 21 and above may use this platform.
For more information and support on responsible gaming, visit our Responsible Gaming page.
Limitation of Liability & Disclaimer
9.1 Service Availability
dhx88 makes every effort to ensure uninterrupted service on the platform. However, temporary disruptions may occur due to technical issues, maintenance, or unforeseen circumstances. dhx88 is not liable for any loss resulting from such disruptions.
9.2 Third-Party Services
dhx88's direct liability is limited in the event of issues with services provided by game providers or payment processors. We will make efforts to assist in resolving any such issues.
9.3 Accuracy of Information
While information, odds, and statistics displayed on the platform are presented with the highest accuracy, dhx88 reserves the right to correct any errors at any time.
Dispute Resolution & Legal Framework
10.1 Dispute Resolution
Any dispute or complaint will first be addressed through our support team. The support team is available 24/7 in both Bengali and English. Contact us via live chat or email at [email protected].
10.2 Interpretation of Terms
In the event of a dispute over the interpretation of any clause in these Terms, dhx88's decision shall be considered final, unless clearly proven otherwise.
10.3 Severability
If any part of these Terms is declared void or unenforceable, the remaining parts shall continue to be fully effective.
Terms Amendments & Notice
dhx88 may update these Terms at any time. A notice will be displayed on the platform for significant changes. Continued use of the service after amendments take effect will be considered acceptance of the new Terms.
For any questions about these Terms, please contact us:
- Live Chat — 24/7 in Bengali and English
- Email: [email protected]
Enjoy a safe and enjoyable gaming experience at dhx88
Play by the rules, stay responsible, and enjoy the best betting experience.
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